🚚 Shipping Policy

At Shochem Shanghai, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details on processing times, delivery, and shipping fees.

📦 Order Processing Time

  • Orders are processed within 1–3 business days
  • Orders are not processed or shipped on weekends or holidays
  • You will receive a confirmation email once your order has been shipped

🌍 Shipping Time & Delivery

Estimated delivery times:

  • Standard Shipping: 7–15 business days
  • International Shipping: 10–20 business days

Please note that delivery times may vary depending on your location and external factors such as customs delays or courier issues.

💰 Shipping Costs

  • We offer free shipping on most orders
  • Any applicable shipping fees will be clearly displayed at checkout

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your package in real-time.

⚠️ Shipping Delays

While we strive to deliver your order on time, delays may occur due to:

  • High order volumes
  • Customs clearance processes
  • Weather conditions or logistics disruptions

We appreciate your patience and understanding in such situations.

🏠 Incorrect Address Disclaimer

Please ensure that your shipping address is correct at checkout.

  • BodyFitnes is not responsible for orders shipped to incorrect addresses provided by the customer
  • If you notice an error, contact us immediately at support@shochemshanghai.store

📦 Lost or Stolen Packages

BodyFitnes is not responsible for lost or stolen packages confirmed as delivered.
If you experience this issue, please contact your local courier service.

🌐 International Shipping & Customs

For international orders:

  • Customers may be required to pay customs duties or import taxes
  • These fees are not controlled by BodyFitnes and are the responsibility of the customer

🤝 Need Help?

If you have any questions about your shipment, feel free to contact us:

📧 support@shochemshanghai.store

💪 Our Commitment

We aim to provide a smooth and reliable delivery experience so you can focus on what matters most — your fitness journey.